SelectPhoto

FAQ

You can upload up to 1,000 photos at a time. Split larger uploads into several batches. The total photo capacity of your account depends on your licence; Studio shows how much you have used.

Not completely. A photo displayed in a browser can be captured, for example with a screenshot. We recommend a watermark to protect previews. With a paid licence, set it up under Settings → Appearance and branding, and SelectPhoto will add it to previews automatically.

A client album opens through a unique link; you do not set a separate password. Each client selection has its own link. Anyone with that link can open the selection, so share it only with its intended recipient. Publishing an album in the public Gallery is a separate setting.

JPG/JPEG and PNG photos are supported. Export RAW files to one of these formats first. Keep filenames consistent with your originals so you can match the client’s selection when processing the photos.

No. Photos are resized automatically during upload for use in the gallery. Preparing smaller previews in your editor can still make uploads faster. Keep the filenames so you can find the selected originals later.

Open Prices, packages and prints in the album settings. For individual photo pricing, set the selection limit. Photos marked as the client’s selection count towards it. With a photo package, set the included quantity and whether extra items are allowed. If extras are disabled, the included quantity is also the limit. Package rules apply to each client selection separately.

Yes. In Studio, select the albums using the checkboxes on their cards. On a computer, you can also hold Ctrl/Cmd while clicking. Choose the send option in the bulk actions menu. Invitations are sent to clients whose selections are in Draft. Prepare prices and any packages for all selected albums first.

Open Photos and appearance in the album settings. Select photos using their checkboxes, or hold Ctrl/Cmd while clicking on a computer. Then use the bulk delete control with the trash icon and confirm. Check the selected images before deleting. Deleted photos cannot be restored within the app.

In Studio, select albums using the checkboxes on their cards, or hold Ctrl/Cmd while clicking on a computer. Choose Move to trash in the bulk actions. You can restore albums from the trash for one month, after which they are permanently removed.

Open Clients and selections → Get link in the album settings. Choose a link that allows people to create their own selection and share it with the participants. Each person enters their details and gets a separate selection. For a package, first allow Selections through a shared link under Prices, packages and prints. Included quantities apply separately to each selection. If you charge the full package price, each newly added client pays that price.

With a paid licence, open Photos and appearance in the album settings. Above the photos, choose the aspect-ratio layout or a regular grid. The photos remain visible while you change the layout, so you can compare the two options.

In the photo list, mark two images using the comparison control on their thumbnails, then choose Compare. The images open together so you can inspect the details in both. Comparison is available to photographers and clients, including with the Free licence.

With a paid licence, open Prices, packages and prints in the album and choose Photo package. Set the included digital photos and any prints. For each item, choose whether to allow extras and set their price. Save the package and make it available to clients before inviting them. You can save reusable packages under Settings → Price list, packages and prints and use a copy in each album.

Some pricing changes are locked after a client opens the album or selections or payments are recorded, so an existing job’s terms do not change. The pricing settings show the specific reason. Changing the status back to Draft does not remove earlier selections, visits or payments. Prepare prices before inviting clients.

With a paid licence, first enable two-factor authentication under Settings → Login and security, then add an account under Bank accounts. Choose the account in the album’s package and enable payment details. Clients can see the details in the album after submitting their selection. If the details are ready at submission, they are also included in the confirmation email. Details awaiting your approval become available after you confirm them for that selection, and the client receives them in another email.

Clients pay the photographer directly. SelectPhoto does not carry out bank transfers or verify receipt. A QR code is added only for a supported account and currency combination.

No. You can show clients bank details and an amount due without tracking payments. If you enable tracking, manually record deposits and other amounts actually received in your bank account. Tracking shows how much the client has paid and what remains due. Find each client’s settings and records with their selection under Prices, packages and prints.

In Only extra photos and prints mode, payments for extras reduce the balance due. Payments for the package itself can be recorded separately.

Open Settings → Appearance and branding. The colour previews show both light and dark appearance. Under Client emails, edit the available message text and open Email previews for different situations. Previews use sample data and do not send emails.

Under My license, switching to Free stops the next automatic renewal. Your paid licence stays active until the end of the paid period, then your account switches to Free. The app shows when the change will take effect before you confirm. For licence or payment questions, contact support@select.photo.

Yes. In Studio, open My clients → Export emails. Choose addresses from albums or from your client directory. These are separate sources: someone with an album selection may not also be saved in the directory. Each address appears once in the export.